1) What is feedback?

To the right of every members username is a rating and a number. This will help to give you a better insight into the reliability and trustworthness of the member in question.

This is especially useful for members who are new to the community and have not been involved in a transaction. For instance, you are able to determine if a member has voluntary left additional credit card information.

Whereas, the rating number gives you an insight into remarks made by other members of the community who have been involved in a successful auction with this person previously. The number is based on the amount of positive comments made against negative ones.

Yes. Once feedback has been left the counterparty has the option to reply. The original poster also has the option to edit the initial feedback.

3) When do I leave feedback?

After the auction has ended and the two parties involved have finalised payment and delivery of the goods they are expected to leave feedback on each other. They have the option of leaving either Praise, Neutral or Negative feedback along with any additional comments they have about their dealings with the other member. This will help to give other members of the community an insight into the trustworthiness and reliability of that individual.

We encourage all members to leave feedback.

4) How do I leave feedback?

To leave feedback you need to go to your own eBid login area and click on the "myFeedback" section. There you will be presented with an invitation to leave feedback on members that you have had dealings with.

5) What is the Store icon next to users feedback?

The yellow Store icon shows that the user currently has an eBid Store open and running. Click on the icon to view the eBid Store.

6) What is the AV icon next to users feedback?

The AV icon stands for Address Verified. If you see the icon next to a users feedback it will mean that their registered eBid post/zip code is the same they have registered with their bank or credit card company. To obtain an AV icon, users can update their registered card for free via the "My Subscriptions" page of My eBid. The decision on a match is not one taken by eBid. The decision is made by our banking partners and your card issuer..